Knowledge Base


The web hosting industry is a diversified industry. It becomes extremely difficult to properly define the boundaries of the different web hosting support provided. Web hosting normally includes almost every aspect of Internet technology into a single solution. Therefore, try to understand the related concepts while requesting for assistance from your host’s support staff.

Today, there are many reasons for building online businesses that may be easily facilitated by the use of a web hosting account. A few of the perks include web design, custom scripting, website creation, promotion and e-commerce. The web hosting account help you complete numerous tasks so that you are able to build a successful network of sites. Some of the features include link building, control panels, keyword optimization and research, on-site search engine optimization, IP addresses, bandwidth, disk space.

Inquiring about the Terms of Service

The service and support provided by hosting providers largely vary from one another with respect to their individual terms and service applied. It might at times be difficult to decipher the exact meaning of many clauses and phrases within the fine print of the web hosting agreement. You may contact a web hosting provider via phone or e-mail for effective assistance with the hosting plans in this case. Today, there are two types of dedicated hosting plans provided by most web hosts: managed and unmanaged. Unmanaged hosting plans include customer service, but not extensive technical report whereas fully managed dedicated hosting plans include technical support with respect to every aspects of server management.

Web Hosting Services and its boundaries

Web hosting is actually a service that allows you to lease a web server and provide technical support related to the administration and management of that particular web server. Today, many web hosts has been providing add on assistance on script installations, task automation, and site creation. But, these perks are not limitless. It depends on the amount of support a web hosting staff can provide in certain topics. For instance, a web hosting support staff may be able to walk you through the process of setting up Cron jobs for scheduling server administration tasks, or even installing content management systems for your site such as WordPress, but they will not be able to assist you in creating a custom design for your site. Such kinds of job are generally outsourced to a qualified web developer or programmer.

A comparison on the Methods of Suppor

No two web hosting providers offer the same level of live support through the various contact methods like phone, e-mail, live online chat, and even text messages. So, whenever you examine the terms of service related to a web hosting plan included in the customer service, try to compare the methods of support provided and choose the hosting provider that offers the most number of methods of contact. Opt for a hosting company that lets you chat with online representatives with 12 hour availability.